Скинули ссылку, там есть интересная ветка про токсичность сообществ. Полностью применимо и к нашему уютному, чтобы офтопом не было. Мне эта тема интересна, т.к. наблюдаю за несколькими, понадёргал цитат, возможно кого-то тоже заинтересует:
Общий посыл, что само сообщество неизбежно скатывается из-за неизбежного присутствия токсичных членов, модерирование - неизбежноезло добро.
Интересная заметка, что проблема часто в старых членах:
Общий посыл, что само сообщество неизбежно скатывается из-за неизбежного присутствия токсичных членов, модерирование - неизбежное
Цитата:People just suck and online communities always degrade to this. The only exception I find is communities that stay very tiny and civil by a stroke of luck.
Communities with strong moderation can be an exception, too, I think. It's hard to be successfully disruptive when being disruptive means someone promptly shows you the door.
Цитата:Thats because companies put zero effort in social media communities. Your community must be tended. It must be maintained and cared for. Ignore it and it turns into a toxic cesspit of absolute filth, and its very hard to turn that around from a cesspit into a pleasant place.
Firm but fair moderation done constantly helps clean up a community. I've done that work myself. It takes a bit to change the mood of the forum but it can be done, the company just needs to hire people who actually care.
The hands off approach is the worst approach possible. Filth begets filth. Its a feedback loop of misery. It is also the absolute worst thing you can do for new customers. If this is the community new customers first see they're not going to stick around.
Цитата:Without moderation, every space ends up filled with toxic assholes once they get big enough. Large spaces attract trolls and toxic members who have nothing to lose, and they just drive out the non-assholes. Self moderation only works when everyone can be trusted to moderate themselves.
Цитата:The saying goes, a few bad apples spoils the bunch. Purge those bad apples immediately. Don't let them spoil the bunch.
Axe murderers don't have to make up the vast majority of the population for your city to have an axe murder problem.
It only needs enough assholes to make the we experience awful.
The behaviour of normal people will become worse inside a toxic environment too.
A small but vocal minority of toxic people can easily drive a non-toxic majority out of a community.
It's just what online anonymity attracts.
Цитата:It's nice that you don't care about what is said; the reality is that most people do, and most people want a decent environment to interact with.
Banning racism, harassment, or other form of bullshit from your platform doesn't automatically turn you into some Orwellian authoritarian word dictatorship. Somehow you've arrived at being subjected to the police with no recourse. That's one hell of a leap.
Цитата:the loudest members of the community discourage the participation of anyone other
Цитата:Someone will always control the conversation, and more importantly harassment will lead to certain people leaving the community. If you have a couple guys hell-bent on harassing women, then this will most likely lead to less women in the community (because frankly who wants to deal with that shit). Thus you have left a group of people who really hate women, and who's hatred will likely continue to either radicalise some or push away others until the community is more and more like them.
The way to prevent this is moderating and forcefully excluding such elements.
Цитата:On some level you have to "go overboard on moderation" because if there isn't anyone complaining about 'mod bias' that means you probably aren't cracking down on behavior enough to piss a few people off.
The accusations are always the same regardless of whether moderation was justified or not. I'm not necessarily saying that you are wrong, just that " the utter lack of accountability for the moderator actions and zero documentation" is a universal complaint any time moderators actually moderate.
Цитата:Imagine you want to get in shape, so you join a gym. Then you realize that an awful lot of the other gym members like to shit on the equipment. Management won't do anything about it because they feel that telling those people to leave or cleaning up the shit would be censorship. So now all the equipment is covered in shit. If you're already the sort of person who likes shitting in public, you're certainly happy there, but most people are going to find a new gym that isn't covered in shit.
Цитата:I remember back in the day when online discussion was a relatively new phenomenon, and being called out for trolling meant that you were effectively out of that community. Now trolling has become the primary way to engange with the online world for huge swathes of the global population.
Интересная заметка, что проблема часто в старых членах:
Цитата:The problem is that stuff is rampant on the forums.
Want to discuss exploits, balance issues, report people, anything? A bunch of guys with 7000 comments will jump on to call you an fucking autistic retard, and get a pile of likes for it.
Meanwhile the subreddit is for pure adulation or shitty memes only.
The guy with 7k comments thing is so fucking accurate. It happens all over Reddit. I stopped browsing a certain tech subreddit because there's several old users who have been posting there for 6 years that post like 5-20 times every day and act snarky/tough for the upboats. This isn't exclusive there this happens on most subreddits.
This something that's occurred since the dawn of online communities. In my experience the most toxic parts of online communities tend to be the older members. They are the ones invested enough to really shit on everything on everyone they don't like, versus people who skip out once they realize their "joke" posts where they edit a post with tubgirl for a few minutes and then edit it out won't be tolerated.
